People.

We believe that property is more about people than buildings.

Buzz.

We get a buzz from creating lively places where people enjoy living, working, shopping and relaxing.

Champion.

We are ready to champion a new approach to property.

The coronavirus crisis is challenging the fundamentals of real estate; location, product, rent, value and service.

 

What customers want and the way we work, shop, live and relax has changed fundamentally and probably forever. 

 

Experience Makers has always believed in the value of 'following the customer'; now it's more important than ever.

 

We see customer experience as not just a 'nice to have' but fundamental to the long term success of any business, including those in property.

Hear from Experience Makers across the industry…

Alex Dean, Executive Channel Network

'We help buildings communicate with the customers inside. There's no fee to install and manage our platforms - it's not about making money that way. It 's about recognising the...

Harriet Jones, Experience Makers

" I'm the Producer for Experience Makers and the person to call to find out more about the opportunities and collaborations taking place through the network. I'm passionate about the people behind places and...

Sofia Dawe, Produce UK

"In the era of Experience Economy (which has so deeply impacted other industries such as retail and hospitality), new developments are increasingly focusing on creating a place experience that feels...

Neil Young, Get Living

When I speak to my peers we discuss the building of our communities much more than what rent levels we are achieving! Investing in experiences is the future for a...

Melanie Leech, British Property Federation

"Our industry is behind the curve compared to many others in terms of technology and digital transformation. We have to address that urgently. If we do, and we can harness...

Siobhan Jared, Transport for London

"I’m excited by the use of technology in this field -The digital world has put more power in the customer’s hands.  As such, personalisation and an emotional connection, the feeling...

Luke Baker, Northwood Investors

"The property industry is catching up with retail and hospitality to understand the importance of creating moments which ‘surprise and delight’ end users. As property professionals, we must never underplay...

Polly Plunket, MAPP

"Buildings are created to facilitate business, life and enjoyment. They hugely influence how we feel when we use them and yet, for years, building design has paid more attention to...

Lisa & John, Tandem

"Experience Makers offers us the opportunity to connect with other businesses that, like us, are taking a different approach to the  traditional landlord/tenant relationship. We want to challenge and disrupt...

Experience Makers hot topics

Degrees of change: How far is the office industry prepared to go?

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Are you ready to ‘ROX’?

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Food for thought from ‘Skills gap for breakfast!’

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