Past Experience Makers Events

Lessons in love from retail: Working with your customers

 

We explored repurposing retail and working with your customers to create sustainable business with  Experience Makers partner Tandem Asset Management , fresh from the launch of The Foodpit at The Riverwalk Shopping Centre, Durham. Hosted at the fantastic event space at U+I, please join our panel of Experience Makers from across property, retail , brand strategy and creative design.

 

 

 

 

 

EXM Seasonal Social

 

 

A chance for the community that bring life and soul to property to get together. Full of insightful conversation and some Experience Merry-making!

 

 

Venue:  Liquorette, 6 Rathbone Place

Date: Thursday 19th December

Time: 6.00 - 9.00pm

 

 

 

 

ROX: In search of the holy grail

 

Seminar exploring the challenge of measuring the value of customer experience with findings from the Experience Makers 'Modelling ROX' workshop. Hosted in the stunning offices of founder partners The Crown Estate, in collaboration with RealService /GRESB.

 

 

Venue: The Crown Estate, 1 St James's Market, SW1Y 4AH

Date: Thursday 7th November

Time: 8.30 - 12 midday

 

Read up on the full event from our partners RealService here

 

 

 

 

Research Launch: Modelling 'ROX'

 

We heard from speakers and held an interactive workshop for members and invited guests across property sectors, services and expertise to kick start our research project around 'Return on Experience'.

 

Venue: Argent, 4 Stable Street, NC1 4AB

Date: Thursday 17th October

Time: 6.30 - 8.30pm

 

Find out if you're ready to 'ROX' here

 

 

 

 

Skills gap for breakfast!

 

Experience Makers' first 'ideas factory' for member and invited guests, hosted in collaboration with founder partner MAPP, to discuss practical ways to tackle the CX skills gap  in property, at company and industry level.

 

 

Venue: The Record Room, Caravan, 152 Great Portland Street, W1W 6AJ

Date: Thursday 26th September

Time: 8.30 - 10.30am

 

Food for thought from the event, here

 

 

 

 

Ahead of the Race: An evening at Windsor Racecourse

 

Topic: First past the post for Customer Experience at the Royal Windsor Racecourse. Looking outside the property industry for fresh ideas.

Venue: Windsor Racecourse

Date: Monday 8th July 2019

Time: 5 - 8pm

 

Find out what tips we picked up here!

 

 

Experience Makers and Equiem PropTech Masterclass

 

Topic: How Technology is Changing User Experiences Across the Property Industry and Beyond

Venue: Huckletree Shoreditch

Date: Thursday 20 June 2019

Time: 8.30 - 11.30am

 

Full A* report on our first PropTech Masterclass here

EM Summer Social

 

Date: June 2019

Venue: MAKR SHAKR, The Barbican Centre, EC2

Why Sound and Music Matter in Property

 

Topic: Discover the crucial role of music and sound design in experience making

Venue: FORA - Borough

Date: Wednesday 8 May 2019

Time: 9.00 - 11.00am (registration and networking from 8.30am)

 

Hear from our right-on-key speakers here!

Experience Makers Mipim Roundup 2019

MIPIM 2019: Experience Makers and BNP Paribas Real Estate Sunset Drinks Reception

 

Topic: Championing Experience Making in the Property Industry

Venue: MIPIM 2019

Experience Makers Founder Partners Lunch

 

Date: January 2019

Venue: St Pancras Brasserie and Champagne Bar by Searcys

Experience Makers Christmas Drinks

 

Date: December 2018

Venue: Archer Street, Soho, London

Experience Makers Innovate Academy 2018

 

Date: October 2018

Venue: Central Saint Martins, King’s Cross, London

 

Read about the highlights here

Experience Makers Live: King’s Cross

 

Date: June 2018

Venue: King’s Cross, London

 

Follow the tour here

Experience Makers Goes Live

 

Date: May 2018

Venue: Aures London, Leake Street Arches

 

Check out the launch here

Experience Makers latest

Lessons in love with partners, Tandem

Love was in the air when Experience Makers and partners Tandem Asset Management, got together to discover Lessons in Love from retail: working with your...

Are you ready to ‘ROX’?

SERVICE CHARGE: SIMPLY NOT ACCEPTABLE   Earlier this month, the threat by John Lewis to withhold 20% of its service charge fees made headline news....

Food for thought from ‘Skills gap for breakfast!’

Traditional job roles and established ways of training and recruiting in property no longer cut the mustard.   Earlier this year the BCO commissioned a...

We’re up for the BPF Futures Challenge!

The BPF Futures Challenge is a ground-breaking initiative that will put real estate’s future leaders at the heart of solving one of the biggest challenges...

Staying ahead of the Race in CX

Experience Makers met on a recent summer’s eve to enjoy a fabled Monday Night series at The Royal Windsor Racecourse. Apart from the opportunity to...

Experience MATCHmakers

The co-worker, the baker and the shop incubator…   These are some of the eclectic amenities mixed together at Central Parade, Walthamstow. A former council...

Proptech…but what does it mean for the customer?

We all know that the property industry needs to harness the power of technology to evolve, but what does it mean for the customer?  ...

Why does sound and music matter in property?

"Do you like good music, yeah yeah..." - and a stylish setting, interesting content, lively debate and a tasty breakfast? Then chances are you will...

Lisa & John, Tandem Property

Lisa Riva and John Jones, Joint Senior Partners at Tandem Property Asset Management,  share their views on experience making, their favourite projects and why they've...