Skills gap for breakfast!
Experience Makers' first 'ideas factory' for member and invited guests, hosted in collaboration with founder partner MAPP, to discuss practical ways to tackle the CX skills gap in property, at company and industry level.
Venue: The Record Room, Caravan, 152 Great Portland Street, W1W 6AJ
Date: Thursday 26th September
Time: 8.30 - 10.30am
Research Launch: Modelling 'ROX'
An interactive workshop for members and invited guests across property sectors, services and expertise to scope the boundaries of customer experience and how it it can be measured.
Venue: Argent, 4 Stable Street, NC1 4AB
Date: Thursday 18th October
Time: 6.30 - 8.30pm
ROX: In search of the holy grail
Seminar exploring the challenge of measuring the value of customer experience with findings from the Experience Makers 'Modelling ROX' workshop. Hosted in the stunning offices of founder partners The Crown Estate, in collaboration with RealService /GRESB.
Venue: The Crown Estate, 1 St James's Market, SW1Y 4AH
Date: Thursday 7th November
Time: 8.30 - 12 midday