Experience Makers and Central Saint Martins present


Experience Makers INNOVATE Academy 2018

property industry

An exclusive new event for customer experience leaders in the property industry


Date: Monday 15 October 2018

Venue: Central Saint Martins – Granary Building, 1 Granary Square, Kings Cross, London N1C 4AA

INNOVATE sessions: 9.30am – 5pm

Drinks reception & networking: 5pm – 7pm


Experience Makers was excited to launch INNOVATE 2018 our flagship academy event which brought together for the first time leading customer experience thinkers and practitioners from across the property industry.


Delivered in collaboration with Central Saint Martins, University of the Arts London this exclusive invitation only event was an unmissable opportunity for leaders in experience making.


At INNOVATE 2018 our participants took part in a series of hands-on interactive sessions throughout the day and were provided with key tools, skills and knowledge to better understand how to create and programme vivid experiences. Sessions saw collaborative activities interspersed with, and inspired by, talks from provocative keynote speakers – experts in the art and science of placemaking, repositioning and strategy for brands, cities and countries.


The event was invitation only and we limited places to ensure the best experience for our attendees.


INNOVATE 2018 Sessions


The programme for Experience Makers INNOVATE Academy 2018 was curated by leading academics & practitioners from Central Saint Martins’ Spatial Practices Programme. Sessions were highly interactive and explored key themes such as:


  •  The role of experience design in creating great places
  •  Diverse audiences – can we create experiences that are relevant to everyone
  •  Cultural resilience – harnessing local talent and avoiding the cookie cutter approach
  •  Future trends and lessons from outside the property industry


Read more about the programme


Attendance at INNOVATE 2018


Attendance at the event included:


  •  Full day programme of interactive workshops and talks
  •  Behind-the- scenes tour of Central Saint Martins’ facilities
  •  Lunch and refreshments
  •  Networking drinks with other leading experience makers
  •  CPD certification


Experience Makers Partners received a free place and a discount on additional places.