Experience Makers invites you to join the
‘Return on Experience' Research Consortium
for the property industry.
Experience Makers is launching the ‘Return on Experience’ Research Consortium for the property industry to work towards an industry framework for promoting, assessing and valuing CX across assets.
This research programme will help to answer
three big questions:
1. What makes a great customer experience?
2. How can it be usefully measured?
3. How can the property industry evidence ROI on 'experience'?