0

Siobhan Jared, Transport for London

Siobhan Jared, Transport for London

“I’m excited by the use of technology in this field -The digital world has put more power in the customer’s hands.  As such, personalisation and an emotional connection, the feeling of safety and of feeling at home, will drive loyalty in our digital age.

 

Read the full interview with Siobhan here

Comments are closed.