Upcoming Events.

Inspiring Your Real Estate Customers to Voice Their Opinions: Boosting Insight Survey Participation

Survey fatigue. Ghosting. Low engagement. It’s a challenge every real estate organisation faces but it doesn’t have to be the norm. Join Experience Makers to uncover what truly drives customers to participate in your insight surveys. We’ll share practical, evidence-based strategies to boost response rates, capture richer feedback, and ensure every voice is heard.

This session will help you move beyond chasing responses to creating meaningful engagement that drives continuous improvement across your assets and portfolios.

Key themes:

🔹 Understanding survey barriers: Why customers don’t respond and how to change that.
🔹 Engagement strategies: Proven ways to motivate participation across different customer groups.
🔹 Practical techniques: Tools and methods to gather deeper, more actionable insights.
🔹 Building trust: How to make customers feel their feedback truly matters.
🔹 Turning insight into action: Embedding findings into your CX and operational strategies.

Join us to gain practical, research-backed methods to transform survey participation into powerful customer insight—and make feedback a driver of long-term loyalty.