News, views and notes from the room
What we’re seeing, hearing and learning.
Customer experience
Real estate
Placemaking
Leadership
Community
8 things King’s Cross gets right about customer experience: Reflections from our Experience Makers study tour
Everything I Know About Networking, I Learned the Hard Way: Why you need to find your professional doppelgänger
Everything I Know About Networking, I Learned the Hard Way: You Don’t Have to Take Up Golf!
What’s the One Thing You’d Never Compromise On in a Flexible Office? Reflections from our latest Experience Makers Event.
Everything I Know About Professional Networking, I Learned the Hard Way
Take Me to the "Worst" Building in Your Portfolio - Reflections from our latest Experience Makers luncheon
The Most Important Metric Every Real Estate Team Should Be Measuring. Are You?
What great offices get right - 8 things I loved about WPP's One Southwark Bridge from our Experience Makers study tour
Highlights from Experience Makers IWD Salon: What Women Notice About Space
What We're Learning About Life Science, Innovation and Lab Real Estate - Reflections from our February Experience Makers Luncheon
Designing for Humans: Experience in Innovation and Lab Real Estate (and why this conversation matters)
What Real Estate Customers Really Want in 2026
Experience Makers Is Back - Reflections from a Closed-Door Conversation on AI and the Real Estate Customer Voice
Experience Makers Lunch & Learn: AI and the Customer Voice
Experience Makers Live: King’s Cross
Why Sound and Music Matter in Property
Experience Makers Innovate Academy
