Experience Makers events
Go behind the scenes. Join the conversation.
Study tours, small-group lunches and candid conversations bringing together the people shaping customer experience across real estate. Come away with new relationships, practical ideas and a fresh perspective on what good looks like.
Considered rooms, thoughtful debate and meaningful industry relationships.
“Experience Makers curates the most considered rooms I’ve been in at any real estate industry events - with genuinely thoughtful debate.”
Upcoming Events
see more details below
Wednesday, 4th November 2026
Eden Building & Arkwright House, Manchester
Customer Experience Study Tour and Networking Event
Thursday, 19th November 2026
Bluewater Shopping Centre, Dartford
Experience Makers Study Tour and Lunch
Experience Makers Study Tour in Manchester
What does best-in-class customer experience look like in practice?
Wednesday, 4 November 2026
Join Experience Makers for an exclusive behind-the-scenes study tour of two standout Manchester workplaces: The Eden Building and The Arkwright Building.
Explore how ESG, sustainability, wellness and workplace experience are shaping the future of commercial real estate.
The Eden Building – ESG in Practice
Located at New Bailey in Salford, The Eden is an award-winning sustainable workplace, home to Europe’s largest living green wall and recognised with BREEAM Outstanding, EPC A and a 5.5-star NABERS UK Design Reviewed rating. Discover how sustainability and biophilic design can deliver environmental, social and commercial value.
The Arkwright Building – Experience Wellness
At The Arkwright Building, explore how wellness and wellbeing are being embedded into the workplace experience, from the design of the building to the facilities and environments that support the people who use it.
Through guided tours and expert insights, discover how two different approaches to ESG and wellness can enhance occupier experience, asset performance and long-term value.
This study tour is designed for property owners, investors, developers, asset managers, occupiers, workplace leaders, ESG professionals, architects, consultants and others shaping the future of the built environment.
Places are limited. Register early to secure your place.
A Customer Experience Tour of Bluewater
One of Europe’s leading retail and leisure destinations
Thursday 19 November 2026
Join Experience Makers for an exclusive Customer Experience Study Tour of Bluewater, one of Europe’s leading retail and leisure destinations.
This visit will take us behind the scenes at Bluewater to explore how customer experience is shaped across a major destination — from retail and leisure to hospitality, placemaking and the wider visitor journey. Discover how Bluewater creates a destination that encourages people not simply to shop, but to visit, stay, experience and return.
The tour will provide an opportunity to learn from the team behind Bluewater, explore the destination through a customer experience lens, and share ideas with fellow senior professionals from across the real estate industry.
Places are limited to ensure an engaging and interactive experience. Register early to secure your place.
RSVP : info@experiencemakers.com
