Experience Makers events
Go behind the scenes. Join the conversation.
Study tours, small-group lunches and candid conversations bringing together the people shaping customer experience across real estate. Come away with new relationships, practical ideas and a fresh perspective on what good looks like.
Considered rooms, thoughtful debate and meaningful industry relationships.
“Experience Makers curates the most considered rooms I’ve been in at any real estate industry events - with genuinely thoughtful debate.”
Upcoming Events
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Thursday, 19th November 2026
Bluewater Shopping Centre, Dartford
Experience Makers Study Tour and Lunch
A Customer Experience Tour of Bluewater
One of Europe’s leading retail and leisure destinations
Thursday 19 November 2026
Join Experience Makers for an exclusive Customer Experience Study Tour of Bluewater, one of Europe’s leading retail and leisure destinations.
This visit will take us behind the scenes at Bluewater to explore how customer experience is shaped across a major destination — from retail and leisure to hospitality, placemaking and the wider visitor journey. Discover how Bluewater creates a destination that encourages people not simply to shop, but to visit, stay, experience and return.
The tour will provide an opportunity to learn from the team behind Bluewater, explore the destination through a customer experience lens, and share ideas with fellow senior professionals from across the real estate industry.
Places are limited to ensure an engaging and interactive experience. Register early to secure your place.
RSVP : info@experiencemakers.com
